CONSULTANT
Consultants
GRIPS Japan is a team of highly experienced logistics business professionals
GRIPS consultants have generated their experience as leaders and specialists in Japan’s leading retail, manufacturing and logistics companies. GRIPS Japan’s president previously served as director for fulfillment and customer service operations for Japan’s leading E-Commerce business.
Since our team members have deep leadership and Genba experience in various aspects of the logistics industry, we are able to closely relate to the challenges experienced by our clients. GRIPS Japan’s greatest strength is our consultants/advisors ability to provide our clients one-stop support with creative and impactful solutions to real world problems.
Project Management
-
Robotics Project Manager
RoboticsSystems
GRIPS provides project management support for MHE solutions, Robotics, WMS projects, process engineering, introduction of advanced technology as well as support to Kaizen activities such as lean/six sigma.
-
Fulfillment Center Deployment Project Manager
Fulfillment Center OperationsSupply Chain ManagementMHE
We have many years of experience planning operational processes, managing fulfillment processes, and training operations leaders. Our project managers are also able to support strategic business plans and lead critical supply chain management activities. GRIPS consultants provide significant contributions to warehousing projects that involve introduction of MHE, planning business processes or leadership of Kaizen activities.
Operations
-
Logistics Operations Consultant
Fulfillment Center OperationsCustomer Contact Center Operations
In addition to supporting logistics business expansion and training, GRIPS consultants can support the establishment of an “operations culture.” These changes have led to new mechanisms for training and improved levels of customer experience.
-
Customer Contact Center Consultants
Fulfillment Center OperationsCustomer Service Centers
We have many years of experience leading high volume and successful customer service operations for logistics and can support new sites or the revitalization of your CS organization.
Engineering
-
Fulfillment Center Engineering Consultant
Real EstateFulfillment ProcessSoftware Systems
From real estate planning to MHE and Operations, systems implementation, or support at either new sites or retrofit projects, GRIPS consultants are able to support logistics business expansion.
-
System Engineering Consultant
SystemsSupply Chain Management
Our consultants have backgrounds as systems engineers who have planned systems infrastructure and supply chain, accounting, and HR systems. We can support data visualization, solutions for specific problem areas, or help manage software development for logistics.
-
Strategic Engineering Consultant
SystemsSupply Chain Management
GRIPS consultants have leadership and analytical experience in large consulting firms, automotive, and FMCG industries and can help increase the efficiency of inventory, and improve operations quality, productivity and reduce cost in your fulfillment center operations.
Management Consulting
-
Management Consultant
FinanceBusiness Transformation
With experience in Finance and Business Transformation, our consultants are able to propose and help execute improvement plans that have a direct impact on business competitiveness and value.
Human Resource Development
-
Human Resource Development Consultant
Human Resource Development
Having experienced and managed many new site launches, GRIPS consultants are able to support the human resource development aspects of building a team needed to improve quality and productivity for fulfillment and contact center operations. Our consultants can provide training and other HR service support that is appropriate for the experience level of your team.
Customer Service Center
-
Customer Service Center Consultant
Customer Serve Center
GRIPS consultants have worked in a wide range of industries and fields including customer service, finance, and marketing. We are able to help your organization to improve customer experience while leading projects and encouraging sales, efficiency and profitability.